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My properties have all been managed by Lobster Lettings for the past 3.5 years. I have seen nothing but improvements as the company has continued to grow from strength to strength. The service is good, speedy & reliable. I havent had a void period in 3 years and even when my tenants have got in to financial difficulty, the situation has been handled promptly, efficiently and resolved by the team. I would have no issues recommending Lobster Lettings to any one who is looking for a good agent.
Mr G Thom, Knutsford.
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Letting Agents Terms And Conditions

This website is the property of Lobster Property Group Ltd of Lobster House, 5 Powell Street, Wigan, WN1 1XD. By visiting this website you agree that you consent to and are bound by the following terms and conditions:

Copyright and Trade Marks

The content of the pages on this site are © Lobster Property Group. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions:
Licence to re-copy for Limited Purposes:

  1. You acknowledge the Lobster Property  Groups web page as the source of the material. You must include such acknowledgement and the Lobster Property Group web address (www.lobsterpropertygroup.com) in the copy of the material, and
  2. You must inform the third party that all the Terms and Conditions set out herewith apply to him/her and that he/she is bound by them.

This licence to re-copy does not permit incorporation of the material or any part of it in any other work, publication, or website whether in hard copy or electronic or any other form. In particular (but without limitation) no part of Lobster Property Group web pages, including but not limited, to photographs, property details, virtual tours and/or floorplans may be distributed or copied for any commercial purpose. You may not frame this site without the express consent of Lobster Property Group. The Lobster Lettings logo is a trade mark registered in the name of Lobster Property Group in the UK. Reproduction of this trade mark other than in order to view this website is prohibited.

Disclaimer

Lobster Property Group takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must therefore check these terms and conditions for any such changes each time you visit this website.
Lobster Property Group makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Further more, neither Lobster Property Group nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this website shall be regarded or taken as financial advice.
The Lobster Propety  Group of companies consists of Lobster Property Group Ltd (company number 05484623), Lobster Property Management Ltd t/a Lobster Lettings (company number 07106986) and Lobster Lettings UK Ltd (company number 07107168). 

Law

The user confirms that the terms and conditions and use of this website shall be governed by the laws of England and Wales and that any and all disputes arising therefrom shall be subject to the exclusive jurisdiction of the English courts.

Data Protection Act 1998

Lobster Property Group respect and value the security and privacy of those of its contacts. Lobster Property Group follows strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our contacts and administration database either because of work we have undertaken or are currently engaged in, or because we believe that clients may be interested in receiving material from us about our business and services. As such we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that you do not receive unwanted material through the post.
In accordance with your rights under the Act, you may request the amendment of the personal information held or to cease receiving direct marketing materials. Lobster Property Group does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between Lobster Property Group, its associated companies and to our contractors, which may involve the transfer of data outside the European Economic Area.

Privacy policy

Lobster Property Group is committed to ensuring that your privacy is protected. This is our Privacy Policy:
When you register with our website, in order to respond to your requirements we need to know your name, e-mail address and contact telephone number. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services. We and our associated companies may also wish to provide you with information about special features of our website or any other service or products which we think may be of interest to you. If you do not wish to receive this information please inform us at admin@lobsterpropertygroup.com 
We may also want to provide you with related information from third parties which we think may be of interest to you or whose products or services may be of interest to you. If you do not wish to receive this information please inform us at admin@lobsterpropertygroup.com
By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way.

 

How to contact Lobster Property Group

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to admin@lobsterpropertygroup.com

Lettings Process – applying for a property

Our aim is to help make the process of moving home as easy as possible, and if we can help with anything along the way, please don’t hesitate to contact us. 
When you decide to apply for a property, we want you to be fully aware of the next steps and who your point of contact will be.  Please be aware that a property can only be held exclusively once a full pre-contractual holding deposit plus administration fee has been paid.  However, when this full payment has been made, Lobster Lettings will take the property off the market so that no other potential candidates may view the property and attempt to gazump our current applicant.  Move in to the property must be within 3 weeks of application - unless otherwise agreed in writing by Lobster Lettings via the landlord. 

We will begin processing your application upon receipt.  This will include performing a credit check on you (and your guarantor if necessary), along with requesting references from your employer, previous landlord, bank and character reference (wherever applicable).  We will process your application in accordance with the preferred move in date that you have specified on your application form.  Therefore, if you have stated that you wish to move in within 3 weeks, we will process the application aiming to accommodate that.  The Admin Team who conduct these checks can be contacted Monday to Friday 9.30am – 5.15pm on 0845 257 0058.  They will help with any queries that you may have

Withdrawl from application

It is important that we highlight that the administration fee you have paid is non-refundable for any reason.  We do, however, offer a 7 day cooling off period from the date on your signed application form, relating to your pre-contractual holding deposit.  If you decide to withdraw from your application, providing you have done this within the 7 days and have given your notice in writing, you will get your holding deposit back.  After 7 days, you will unfortunately lose your deposit to compensate for the losses incurred in holding the property for you exclusively.  Notice of withdrawal should be served in writing (sent recorded delivery only) to Lobster House, 5 Powell Street, Wigan, WN1 1XD, and should contain a brief explanation as to your decision.  Please keep your post office receipt as proof of postage, as may also be required.


We look forward to welcoming you as a tenant to Lobster Lettings and hope that subject to passing our referencing process, you will be very happy in your new home.

Indemnity

You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.
Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.
Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).
If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
These terms and conditions and your use of this website are governed exclusively by English law.
This does not affect your statutory rights as a consumer.
Lobster Property Group Ltd is registered in England and Wales (registered number 05484623). Our registered office is at Lobster Property Group Ltd Lobster House 5 Powell Street Wigan WN1 1XD. Tel 0845 257 0058. Fax: 0845 257 0057. Email admin@lobsterpropertygroup.com