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" I wanted to say thanks for how quickly you guys responded and sorted the problems. Everything is working perfectly now and I am really happy with the results. The kitchen ceiling needs painting but I am happy to do it. I have honestly never had a landlord that has been so quick to sort things out."
Simon (tenant of a managed property) St Helens,
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Testimonials - Lobster Lettings

View testimonials from our many satisfied clients below

Hi karen, It is three years ago to the day since you took over Bank Street. Finding Lobster Lettings and yourself was the best thing I ever did; you have been fabulous. I appreciate all your efforts and look forward to continuing my relationship with you and Lobster Lettings for years to come.
A delighted overseas landlord with properties in the North West
Thank you very much for letting my flat. The communication and organisation whilst searching and finding tenants was great. All staff were very polite and helpfull. ( Alot of other agencies really seem to struggle finding descent staff). Before i told the other agency i was using that i had found a tennant i asked if there had been any viewings etc. They said\"not yet, we are not sure when the existing tennant is moving out.\" I had never received a call or any other contact from them to asking me this fact before...unbelievable! So thank you again and thank goodness there is one switched on agency out there.
Craig H, Wigan.
I've just rented a house from you and wanted to say thanks! I was impressed by how professional the lady was who showed me round. I have never before been given a receipt when I went through another agency, so was really pleased to see that she had to ring her boss for a cash reference number and gave me a receipt. Felt really secure & looked after. thanks very much, I'll be recommending you!
Vanessa S, Warrington
I have recently been turfed out of my home that I rented through ********* (another letting agency) because the landlord went bankrupt and it was being reposessed. Lobster were really helpful, THEY found ME a property, did all the relevant checks and moved me in within 24 hours! WELL IMPRESSED!! Thank you to all the guys at Lobster, you are life savers!
D. Jenison, Bolton. (a really happy tenant!)
My property was on the market with another agency for 4 and a half months!! Lobster Lettings have just let it in a day and half of me handing over the keys! Thank you so much. I will be recommending you to everyone I know in the property game.
Mr Thomas, Stockport.
My properties have all been managed by Lobster Lettings for the past 3.5 years. I have seen nothing but improvements as the company has continued to grow from strength to strength. The service is good, speedy & reliable. I havent had a void period in 3 years and even when my tenants have got in to financial difficulty, the situation has been handled promptly, efficiently and resolved by the team. I would have no issues recommending Lobster Lettings to any one who is looking for a good agent.
Mr G Thom, Knutsford.
Just moved in... love my new house! You were so right to encourage me to view this house, it ticks all the right boxes. I'm gonna be here for many years! So happy!! thanks everyone!!
Anna W.
Dear Sir I want to write to tell you how impressed I am with Janny Jantzen after I put my house with your company to rent. It had been up for nearly 6 months with another letting agent but they had not found anyone although many people had viewed. I received a mailshot from your company so I rang them to see if they would take the house on. I rang on the monday and the same day Janny and his sales Manager came to look at it. They took pictures of the house and were very positive about the property and the liklihood of a tenant being found quickly. Janny was very tenacious and his communication was excellent as I had requested feeback positive or negative the result of that is my house was rented by Thursday the same week!!! I am only sorry I didnt know about you 6 months ago!! I am delighted with the so far and have opted for platinum maintenance which has already been called into force for some minor work on the property. I have already recommended your company to a few friends of mine and will continue to do so. Thanks again Mrs A White
Mrs A White. Landlord - St Helens.
Hi Louise, Thank you for confirming and actioning this for me. I'd like to say Lobster Lettings have come a long way in the last 4 yearsand things have certainly improved since you joined and took over. Thank you for your kind and professional help, I wish you and your colleagues all the best for the future as well. Have a nice weekend, Thanks, Wendy V
Wendy V - tenant, Wigan.
I have used Lobster Lettings for the first time recently. I was impressed with the letting of the property as this was done in super quick time. There was a slight hiccup in that the tenant wanted to move in within 2 days and as a result of his boss being on holiday, they couldnt get the reference back, but this wasnt Lobsters fault and I appreciated their tenacity. The team did everything possible to accomodate both me and my tenant, without compromising the service and managed to still get the tenant moved in within the 48 hour timescale. I was kept informed every step of the way and was very impressed. Will definately use Lobster Lettings again and highly recommend them to any individual who is serious about making their investment portfolio work.
T Romford, Warrington.
I have learnt a valuable lesson recently.. dont do half a job yourself, leave it to the professionals. I have 12 houses that I have been managing myself for the last 2 years. I took my portfolio to lobster and since they took over, the 4 tenants I had who were in serious arrears are now up to date, We have succesfully evicted 1 tenant who had trashed the place and I am now fully protected with rent insurance. I no longer dread my phone ringing, as I know its not going to be a problem with one of my properties that needs urgently fixing. I get regular updates from the property girls and statements sent to my email address the day before the money hits my account. No complaints, only praise for a well organised & professional company.
Ralph G. Runcorn
I wanted to write to you following my recent dealings with Dean to let you know he has been exceptional! I have been trying to let my property in St. Helens for a few months now with no luck until Dean got his hands on it. I have dealt with three other agents and have tried myself to market the property. I think it is important that you know you have a very committed member of staff in Dean, particularly as he was happy to take my calls and contact me out of working hours. He has been extremely professional, helpful and pro-active in successfully letting my property in what I know is a difficult area. I now have tenants in my property who have paid 6 months up front plus a bond! I am vey happy.
Mrs Birchall. St Helens property.
"I'd like to comment on how impressed I am with Cheryl and the team at Lobster. They proactively find tenants to prevent void periods and I would highly recomment them."
Jane, Wigan
Hi, I have a property that I rent out in the Westbrook area of Warrington which Lobster have managed very well for some time. The current tenancy is very shortly coming to an end. I would like to thank Sarah Moffitt for all her hard work in managing to get the property re-rented before the property had to be put back on the rental market. Well done Sarah
Steve, Warrington
Many thanks, Ginie, I like your proactive approach. If only every other Agency could anticipate tenants going to vacate...and make preparations for a quick-turnaround... life would be great. Keep up the good work!
Pat - Wigan
I would like to thank Virginia please. She has totally restored my faith in residential lettings. She explained the process in detail from day one, telling me exactly what she would be doing for her money. She updated me with every viewing that took place and went on to find a great tenant within 3 days! I am so impressed and very much appreciate her taking the time to make sure I was comfortable with every stage of her process. she was professional and considerate. I definately will be telling my brother to move his properties to Lobster for a quality service as he too has had some bad experiences with *** (another agent).
Extremely impressed with Adelle. She let my house day after picking up the keys (even though my original agent tried to make it hard for her by pretending the keys were out of the office, which I am furious about). Well done Adelle. very impressed so far!
Geoff, bolton
Iam a tenant. Used Lobster earlier this year to move house. They were really helpfull and get me moved in with 2 days. my house is lovely, think I am going to be really happy here for a long time.
Jenna Trafford
I was approached by a member of staff when I placed my property in the paper. After having just a small response using the advertising I was using I decided that rather than ignore the sales person who rang me from Lobster I would utilise there services and consequently they found me a super tenant shortly after. Great business and professional! There tenacity and work ethic plus a plenty of ambitious staff on your side and adhering to legal requirements for both parties worked for me.
Lance, Warrington
" I wanted to say thanks for how quickly you guys responded and sorted the problems. Everything is working perfectly now and I am really happy with the results. The kitchen ceiling needs painting but I am happy to do it. I have honestly never had a landlord that has been so quick to sort things out."
Simon (tenant of a managed property) St Helens,
Wanted to say a BIG THANK YOU to Maria for all her help and support while trying to find a suitable house for me. She was fantastic!! Just waiting to move in now......Once again thanks Maria x
Jacky Chee - Tenant, St Helens.
Just wanted to thank Claire, Louise and team. The company has come on so much in the last 18 months. Thank you for looking after my house for the last 2yrs.
Faye (landlady of a managed property, I live in Bristol)
I'd like to personally thank Vicky for help in getting me in and for showing me around - in all, it was the highlight of my experience
I'd like to express my deep appreciation for help and guidance in finding the right apartement. Contact and service has been at the highest level, thanks again for your help Vicky, much appreciate it!
Dominik, St Helens
Lobster lettings have been great I've rented my house with them for nearly 5 years and I've received the rent Nd payments every month on time. When it came to moving back into the property I found the communications between lobster lettings myself and the tenants highly valuable with dates and timings being set throughout. Lobster lettings have always got back to me via e mail or telephone regarding any issues or queries that I had. A very good service over the time I have been with them!!!
I have dealt with the team at Lobster Lettings for two years now and have two properties that they currently manage. I am very pleased with the pro-active and positive way that they deal with every aspect of the rentals.They are all very helpful and approachable and have a professional yet friendly and caring attitude. Nothing is too much trouble and I get excellent feedback and information from them.Invoices are always sent on time and issues like repairs and electrical certificates are dealt with promptly. I like the modern approach to running my portfolio via e mail which is very convenient for me. I would recommend Lobster lettings to anyone who has a property to rent out.
Lobster Lettings is easily the most professional and efficient agent I have dealt with. They are always quick to respond to any issues that come up, especially emergencies and the staff are both friendly and knowledgable. All in all, you couldn't wish for more!
Hi Joanne Thanks for doing such a good job quickly ! i wish i had come to your 3 months ago. kind regards
Kam, Widnes
Hello Claire, Thanks for the reply, an I would love you to use my comments as a testimonial for your company, as you are the best letting agents I have ever dealt with and i am so pleased to have found you and the apartments I have secured, thanks again for all your help and support in my 1st time move, You have made it easy and stress free. Thanks Leanne
Leanne (tenant)

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